· Weekly Update Calls

Customer Service is priority #1. We do not wait for our clients to call us, we call them. Each Tuesday, most of our staff is on the phone throughout the day updating our clients and agents regarding the status of their loan. This helps us consistently and effectively communicate with our  clients and reduce the number of surprises, questions, and misunderstandings that often occur in the real estate industry

· Pre– Closing Packages

We GUARANTEE that each client of ours receives a pre-closing package including a bottom line HUD 24-48 hours before they close!

· Annual Review Calls